RETURNS /

 

We want you to be happy with your purchase, which is why we accept returns on orders that are in the same condition as when shipped.

You have 3 days to request a return from the date you received the item(s). To initiate a return, email us at SUPPORT@MONEYBAG.COM

Once we receive your return, the item(s) will be evaluated before your refund is made. Evaluation criteria include the following:

  • Item(s) must include the Return Label provided by us—Please note: Returns will not be processed without a MONEYBAG Return Label.

  • Item(s) must be in the condition they were in when sent by us, including but not limited to: no damage, original tags, no scratches, as a result of try-on and/or wear, no debris, and all original packaging included.

  • Item(s) must be shipped to us within 3 days from receiving your Return Label. The evaluation process may take up to 7 days from receipt of return request and we reserve the right to make the final decision on all return requests.

Once we process your return, we will refund you for the amount you paid for the item(s), less the shipping costs to and from you, except as otherwise determined by us in our sole and reasonable discretion.

If your return request is not approved by us for any reason, we will notify you of our decision via email and you will have the option to have the item(s) sent back to you or consigned on your behalf with us. If you choose to have the item(s) sent back to you, we will send you an invoice for the shipping costs. If you choose to consign the item(s), we will activate the listing(s) at the same price you paid for such item(s) and if the item(s) are sold, you will be paid pursuant to our consignment fee.